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Caseworker Position – Waterford LEADER Partnership CLG

Caseworker Position – Waterford LEADER Partnership CLG

Full-time, 37.5 hours per week (permanent fixed term)

Waterford Leader Partnership CLG is recruiting a Caseworker for the Waterford and South Tipperary Local Area Employment Service (WSTLAES).

The service provides tailored employment assistance to individuals who are long-term unemployed or furthest from the labour market, supporting them to progress towards and secure meaningful employment.

Employer

Waterford LEADER Partnership CLG

Location

It is envisaged that the LAES Caseworker positions will be primarily based in Lismore with travel required to Carrick-on-Suir and/or other WST LAES locations as part of the role.

Principal Duties

  • Provide a practical but empathetic approach to engaging all referred clients.
  • Ensure the effective completion of referral appointments made by Department of Social Protection (DSP) through the WSTLAES Manager.
  • Engage with referred clients using a three-tier approach encompassing: Initial assessment, assessment of readiness to work and change, interview and engagement.
  • Identify client goals, aspirations, and barriers to employment, providing good customer service, including meeting and professionally greeting clients.
  • Explain WSTLAES service offering, ensuring the client understands their rights and responsibilities (including the complaints and feedback process) whilst registering the client under contractual obligations and eligibility criteria.
  • Ensure all initial assessments focus on getting to know the participant, their motivation and exploring their aspirations and
  • Identify, clarify, and manage the client’s expectations of the process, including data protection, confidentiality, and ground rules of the LAES intervention and the relationships required to achieve buy-in.
  • Manage a caseload efficiently and effectively in line with company and funders procedures and guidelines and against defined
  • Prepare and maintain a Personal Progression Plan (PPP) for
  • Assist clients with job preparation, including curriculum vitae preparation, job seeking and interview
  • Work with the Employer Liaison Manager to identify employment opportunities and notify clients of these potential employment opportunities. Liaise with employers to match client to a
  • Maintain a database of clients and groups in the catchment area using the DSP’s IT database.
  • Arrange and manage client appointments.
  • Assess and ensure clients are signposted both internally and externally, with the specific objective of ensuring labour market
  • As necessary, liaise directly with the respective ETBs, Solas, Turas Nua, Seetec, DSP, and other public and private training providers and
  • Complete company time management
  • Present oral and written reports to the WSTLAES Manager and others as
  • Ensure the delivery of a service adhering in line with the Q
  • Demonstrate a willingness to take on additional duties as and when
  • Have detailed knowledge of employment, enterprise, and career guidance
  • Have a clear understanding of the role of the Local Area Employment
  • Have a realistic picture of labour-market employment and skills
  • Possess a well-grounded understanding of basic labour-market counselling and guidance
  • Have a clear understanding of the effects of unemployment on the individual’s self- image, behaviour patterns and general well-being, particularly the effect on long-term unemployed
  • Possess an understanding of the barriers facing unemployed people in accessing progression options.

Experience and Qualifications

  • Three years’ experience of working in employment, enterprise and career guidance counselling, vocational guidance or social work environment.
  • Experience working to address the common barriers to
  • Job coaching
  • Good IT skills, with experience of content management systems being an
  • Experience in managing caseloads, delivering to KPIs and reporting on
  • A formal qualification or study experience in guidance or counselling or another relevant field (qualified to L7 or be willing to work towards L7 accreditation).
  • Demonstrate developed, effective, and efficient liaison skills across multiple stakeholders.
  • Capacity to motivate and inspire trust with all
  • Capacity to be positive, empathetic, flexible, motivated, and a self-starter who can communicate effectively and have sound financial, listening and administration
  • Demonstrate a practical approach to working with WSTLAES
  • Experience in forming good working relationships with individuals, colleagues, combined with excellent communication and listening
  • Confidential by nature, with excellent verbal and written

Terms and Conditions:

  • The contract duration is aligned to that of the programme: End of August
  • It will be subject to a 6-month probation
  • Working week: The normal working week is 37.5 hours with half-hour lunch break (unpaid). Working hours is 9am to
  • Starting salary: €37,341 or depending on relevant
  • Work base: Lismore /Carrick on Suir
  • Caseworker may be expected to travel to other WLP offices to carry out
  • Car Ownership: The successful candidate is expected to have use of an insured vehicle and have a full clean driver’s
  • Garda Vetting may apply to the
  • It is intended to form a panel of successful candidates following the

Application Process

To apply, submit your CV and cover letter by 5:00 p.m. on Tuesday 2 June 2026, to: Email: info@wlp.ie . Please include the Job Title in the subject line.

Interviews: Will be scheduled for Friday 5 June 2026 in Lismore, Co Waterford P51XVP

Important Notes

  • Applications submitted after the deadline will not be
  • Canvassing will result in
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